Internal Audit & Regulatory Support
At eGaming Integrity, we are dedicated to protecting OGRA licence holders and the CSPs that support them. We provide the tools, insight, and independent expertise operators need to thrive in the Isle of Man. We ensure integrity, transparency, and compliance with industry standards.
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With the number of Isle of Man OGRA licensees more than doubling in recent years, operators and CSPs face a critical skills gap. There is a shortage of highly qualified, well-trained compliance and AML professionals with genuine eGaming experience. This shortage leaves businesses exposed to unnecessary risks and regulatory challenges.
That’s where eGaming Integrity comes in. Our team, made up of former regulators, compliance leaders, and industry specialists, offers practical, independent support across three core services:
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Mock Audits & Assessments - Simulating regulatory inspections to prepare operators with confidence, strengthen compliance frameworks, and mitigate risks before they escalate.
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Remediation Support - From minor deficiencies to complex issues, we provide unbiased, commercial, and constructive support to help businesses return to good standing with regulators.
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Internal Audit - Independent assurance that risk management, governance, and internal control processes are not only in place but working effectively.
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Together, these services protect licences, safeguard reputations, and give senior management the confidence to focus on growth.
Emma Shilling, Director
ICA Int. Dip (AML) | Data Protection Practitioner (PC.dp)
ICA Internal Auditor for Compliance Management Systems
Int. Spec. Cert (AML-Gaming) | Int. Spec. Cert (AI)
Emma is a compliance leader with extensive experience across the eGaming sector. She holds the ICA International Diploma in Anti-Money Laundering, is a certified Data Protection Practitioner (PC.dp), and an ICA-accredited Internal Auditor for Compliance Management Systems. Her specialist certifications in AML-Gaming and Artificial Intelligence add further depth to her expertise.
Previously Senior Compliance Officer and DMLRO at Unikrn, Emma now leads internal audit and compliance strategy for eGaming Integrity. She was named Visionary Compliance Leader at the 2024 Women in Leadership Awards.
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Robert Penfold, Head of Internal Audit
ISO 27001 Certified ISMS Internal Auditor
Former Playtech plc Director of Internal Audit & Risk, Robert has over 20 years’ experience in governance, risk, audit, and compliance across the global gaming and financial services sectors. He spent eight years at Playtech overseeing global audit programmes and regulatory requirements across multiple jurisdictions and previously led risk management at bwin.party digital entertainment plc.
Robert is an ISO 27001 Certified ISMS Internal Auditor and a member of both the Institute of Risk Management and the Chartered Institute of Internal Auditors.
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Nick Bowden, Mock Audit Lead
ICA Int. Dip (AML) | Int. Spec. Cert (AML-Gaming)
Nick brings a regulator’s perspective to compliance. A former Gambling Inspector at the Isle of Man Gambling Supervision Commission, he combines insider knowledge of how regulators interpret legislation with a pragmatic approach to supporting clients.
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Holding the ICA International Diploma in AML and the ICA Specialist Certificate in AML-Gaming, Nick specialises in mock audits, helping operators anticipate regulatory expectations and strike the right balance between compliance and innovation.
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Chantelle Turton, Regulatory Compliance & Remediation Lead
Int. Spec. Cert (AML-Gaming)
Chantelle draws on her background as a Gambling Inspector with the Isle of Man Gambling Supervision Commission, where she worked across licensing, supervision, remediation, and enforcement. She also holds the ICA Specialist Certificate in AML-Gaming.
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At eGaming Integrity, Chantelle leads remediation projects, guiding clients through regulatory challenges and strengthening their compliance frameworks. Her regulatory insight ensures clients are well-prepared for scrutiny.
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Alex Myers, Compliance Manager & Head of Training
ICA Int. Dip (GRC) | Int. Spec. Cert (AML-Gaming)
Alex specialises in building strong compliance cultures through training and guidance. He holds the ICA International Diploma in Governance, Risk & Compliance, alongside the ICA Specialist Certificate in AML-Gaming.
At eGaming Integrity, Alex develops and delivers tailored training programmes for operators, ensuring teams not only meet regulatory obligations but also understand the “why” behind compliance. He also provides hands-on regulatory guidance to licensed eGaming businesses.
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Hayley Ashton, Compliance Manager
ICA Int. Dip (AML) | ICA Int. Dip (GRA)
Hayley is a compliance specialist with experience spanning eGaming, financial services, and corporate administration. She holds ICA International Diplomas in both Anti-Money Laundering and Governance, Risk & Compliance.
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Previously Compliance Officer and MLRO for Isle of Man OGRA Licence Holders, Hayley has also held compliance roles at Conister Bank and Ocorian. At eGaming Integrity, she supports licence holders in meeting AML/CFT and governance requirements, helping clients strengthen their compliance frameworks under increasing regulatory scrutiny.
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