An internal audit provides independent assurance that your governance, risk management, and control processes are effective. For eGaming operators, this means identifying weaknesses before regulators do, protecting your licence, and ensuring your business is both compliant and resilient. It’s not just about ticking regulatory boxes, it’s about safeguarding your reputation and supporting sustainable growth.

A regulatory inspection is conducted by the authority to test compliance against their rules and take action if gaps are found. An internal audit, by contrast, is proactive and collaborative, we work with you to identify risks, strengthen controls, and prepare for regulatory scrutiny. Think of it as a rehearsal that helps you enter a regulatory inspection with confidence.

Our audits are tailored to your needs, but typically cover:

• Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT) and Countering Proliferation Financing (CPF)

• Safer Gambling and player protection measures

• Data protection and information security

• Governance, risk, and internal controls

• IT and cyber resilience

• Licensing and ongoing compliance obligations

• Operational processes and reporting This holistic approach ensures your business is secure, efficient, and regulator-ready.

Best practice is at least annually, though frequency may increase depending on the size of your business, the markets you operate in, or regulatory changes. Many operators also commission targeted audits when entering a new jurisdiction or after significant organisational change.

Outsourcing gives you access to independent, specialist expertise that is hard to maintain internally. Our team combines experience as regulators, operators, and compliance leaders, giving us a unique perspective on what regulators expect. We bring objectivity, save costs compared to building a full in-house function, and provide insights drawn from working across the wider industry.

Yes. Our audits are aligned with regulatory standards and expectations. We identify risks and gaps before they are exposed during an inspection, and we recommend practical corrective actions. This preparation can make the difference between passing smoothly or facing costly remediation.

We understand the importance of minimising disruption. Our approach is collaborative, structured, and efficient. We plan audits carefully, engage with your teams at agreed points, and keep reporting clear and actionable. Most of our clients find the process valuable in itself, as it highlights opportunities to strengthen operations.

Absolutely. No two operators are the same, and neither are our audits. We design each engagement around your business model, size, jurisdictions, and risk profile. Whether you need a comprehensive review or a targeted audit of specific areas, we deliver a service that meets your exact requirements.

Our internal audit team is led by former Playtech plc Director of Internal Audit and Risk, Robert Penfold. Rob leads seasoned professionals, including former regulators, risk specialists, and compliance leaders from the eGaming industry. Collectively, we’ve held senior positions within operators, advised governments, and designed regulatory frameworks. With decades of combined experience, you’ll have experts who understand the realities of your business and what regulators expect.

We provide you with a clear, detailed report highlighting findings, prioritised risks, and recommended actions. We don’t just point out problems, we help you design practical solutions. Our goal is to strengthen your compliance framework, reduce risk exposure, and give your leadership team confidence in their decision-making. If needed, we also offer ongoing support to help implement changes effectively.